Terms and Conditions

Our website address is: https://crystaldigitalhub.com

Updated March 15th 2023
Version 2.0

The Terms and Conditions (the “Terms and Conditions,” “Terms”) are a document that outlines the Terms and Conditions of “Crystal Digital Hub™”, a website crystaldigitalhub.com (the “Service”) operated by Crystal Digital Hub LLP, and managed by Martin Couture in London, United Kingdom. (“Crystal Digital Hub”, or “We” “Our” or “Us”) refers to the website crystaldigitalhub.com and the person managing the website, Martin Couture.

Crystal Digital Hub is an agency that offers web development Services, as well as Services like web design, UX design, 3D design, video editing, video ads creation, SEO, ads creation, copywriting, email marketing and leads generation.

Your access to and use of the Service, the website crystaldigitalhub.com, is conditioned on your acceptance of, and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service. By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service. The Terms and Conditions agreement for Crystal Digital Hub has been created with the help of Terms Feed. Capitalization or non-capitalization of words does not influence the meaning, and legality, of said words.

Copyright
The materials contained in this website are protected by applicable copyright and trademark law. Crystal Digital Hub™ is a trademark owned by Crystal Digital Hub LLP.

Use license
You may temporarily download material on Crystal Digital Hub’s website for personal, non-commercial usage only, the use license is transitory and does not include reselling, copying, publishing without prior authorization of any part of the website. This is applicable for content and software. This does not constitute a transfer of title. This constitutes a grant of license.

You may not:
-modify or copy the materials, content and software on Crystal Digital Hub’s website;
-use the materials, content and software for any commercial purpose on Crystal Digital Hub’s website;
-use the materials, content and software for any public display whether it is commercial or non-commercial on Crystal Digital Hub’s website;
-decompile or reverse engineer any software contained on Crystal Digital Hub’s website;
-delete any copyright or other proprietary notations from the materials on Crystal Digital Hub’s website;
-transfer the materials to another person or entity on Crystal Digital Hub’s website;
-display a mirror copy of the materials of Crystal Digital Hub’s website and infrastructure on any other server.
The license will be terminated without prior notice shall you violate any of these conditions. The license may be revoked and terminated at any time by crystaldigitalhub.com. If there were to be termination of the license you will be obliged to destroy any physical copy (printed format) and digital download (digital electronic versions) of the materials in your possession.

Disclaimer
Crystal Digital Hub’s content and materials are provided on an “as is” basis and we make no warranties, explicit or implicit, expressed or implied, and disclaims all other warranties including, but not limited to, non-infringement of intellectual property, violations of rights, fitness for a particular purpose, implied warranties, or conditions of merchantability. Crystal Digital Hub does not make any guarantee regarding the truthfulness, accuracy, likely results or reliability of the materials on its website and materials linked directly or indirectly to this website.

Accounts
When you create an account with us, you must provide us information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Service. You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password, whether your password is with our Service or a third-party service. You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

Links To Other Web Sites
Our Service may contain links to third-party web sites or services that are not owned or controlled by Crystal Digital Hub. Crystal Digital Hub has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that Crystal Digital Hub shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services. We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.

Termination
We may terminate or suspend access to our Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability. We may terminate or suspend your account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. Upon termination, your right to use the Service will immediately cease. If you wish to terminate your account, you may simply discontinue using the Service. All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.

Non-binding Business Discussions
When you contact us or we contact you via email, chat, phone, social media platforms, videoconference, all our discussions are non-binding business discussions. We enter a business relationship solely when you purchase a Service from Crystal Digital Hub.

Online Security
We take online security seriously. We expect that you do too. Never share your financial information, credit card number, or bank login credentials via email, text, or chat. Never share your sensitive information like, but not limited to, web server details, login credentials, .pem keys, via email, text, or chat. Always inquire with us what is the recommend way to share sensitive data with us in a secure manner. If you were to share sensitive data with us in an unsecured manner, you automatically suspend Crystal Digital Hub and its employees from any liability.

Refunds Policy
Due to the nature of digital services, there will be no refunds, and all sales are considered final.
If you have any worries or questions about this policy please feel free to reach out to us at martin@crystaldigitalhub.com

3rd Party Fees
Some Services may require the purchase of 3rd party services, for example, but not limited to, web hosting for a website. All 3rd party fees are paid by you. Before Crystal Digital Hub purchases a 3rd party fee, we will inform you of the nature of the fee and the cost, in written form, by email, and only after you agree to the purchase, we will proceed with the purchase. You will have to reimburse Crystal Digital Hub for the 3rd party fees in a timely manner, otherwise the Service is subject to Interruption of Service.

Unlimited Services
We defined unlimited services by “what is humanely feasible within the timeframe allocated for a full time employee to execute the tasks at a standard speed, within the legal working time of a standard workweek.” Our services are billed per month, per seat. A seat is a full time employee working for a full month, 37.5 hours a week, 4 weeks per month.

Interruptions of Service
Crystal Digital Hub reserves the right to curtail, suspend, interrupt and/or stop the Service by reason of non-payment of 3rd party fee, missed payment deadline of Service fee, emergency, and, by Force Majeure, including, but not limited to, strikes, lockouts, lockdowns, pandemic conditions, wars, acts of terrorism, as well as Acts of God such as earthquakes, floods, tornadoes, fires, and so on. In the eventuality of an Interruption of Service, Crystal Digital Hub will do everything it can to deliver the Service at a later time. Crystal Digital Hub will inform you within 72 hours of the Interruption of Service, and if the conditions permit, the remedy it plans to provide to ensure delivery of the Service.

Governing Law
These Terms shall be governed and construed in accordance with the laws of London, United Kingdom, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.

Changes
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 60 days notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.

Consent
By accessing and using our website, you hereby consent to our GDPR Privacy Policy, Cookies Policy, Privacy Policy, and agree to its Terms and Conditions. If you do not wish to consent, please do not visit crystaldigitalhub.com

How to contact us?
If you have any questions or concerns regarding the use of your personal information, please contact us at martin@crystaldigitalhub.com Please take note that due to National holidays being different in our timezone, the delay in answering your request may take longer if you were to contact us during a National holiday. We commit to reply as soon as possible, without any guarantee in terms of response time. Furthermore, if you contact us please make sure to consult your SPAM/junk mailbox in case our answer gets automatically filtered and sent to the SPAM/junk mailbox. You can also see our other legal requirements, term & conditions and compliance by clicking the links below. The controller of your personal data is Martin Couture of Crystal Digital Hub™ a website operated by Crystal Digital Hub LLP. The Data Officer of Crystal Digital Hub™ is Martin Couture.

You can contact us at the below email addresses and websites:
martin@crystaldigitalhub.com
crystaldigitalhub.com

You can also access our Privacy Policy, GDPR Policy, Cookies Policy, Anti-Discrimination Policy, as well as our Terms & Conditions below:
https://crystaldigitalhub.com/privacy-policy/
https://crystaldigitalhub.com/gdpr-policy/
https://crystaldigitalhub.com/cookies-policy/
https://crystaldigitalhub.com/terms-and-conditions/
https://crystaldigitalhub.com/anti-discrimination/

Crystal Digital Hub LLP
32 Kinburn st, London, UK , SE16 6DW
UK Phone (+44) 20 45 77 24 81